4,820

Messages Daily

98.4%

Delivery Rate

Send Time Optimiser

Auto

Triggered Alerts

Key Features

What's Included in Messaging and Alerts

Every parent, every staff member, every student — reached instantly through the right channel at the right time with zero manual effort from your team.

Bulk SMS sending

Send bulk SMS with TRAI DLT-registered sender IDs and templates, with delivery reports and retries for failed numbers.

Email campaigns

Design emails with a drag-and-drop builder, schedule them and see who opened each one.

WhatsApp integration

Send fee receipts, report cards, admit cards and notices on WhatsApp, with PDF attachments.

Automated alerts

Alerts go out on their own when a student is absent, a fee is overdue, results are out or a TC is issued.

Attendance alerts

Parents hear right away when their child is absent, and unanswered alerts escalate to the class teacher.

Fee reminders

Remind parents about dues by SMS, WhatsApp or email, using the channel that works best for each family.

WhatsApp Business Integration

Send fee receipts, report cards, admit cards and notices directly to parent WhatsApp numbers. Rich media messages with PDF attachments supported natively.

Bulk SMS with DLT Compliance

Send thousands of SMS messages in seconds with TRAI DLT-registered sender IDs and templates. Full delivery report per message with retry for failed numbers.

Email Campaign Builder

Design and send branded email newsletters, notices and reports with the drag-and-drop builder. Schedule campaigns in advance and track open rates per recipient.

Event-Triggered Auto Alerts

Configure alerts that fire automatically on specific events — student marked absent, fee overdue, exam result published, TC generated — with no manual trigger needed.

Group & Role-Based Targeting

Send messages to specific classes, sections, parent groups, staff departments or custom lists. AI suggests the best target group based on message content automatically.

Delivery & Engagement Reports

Track sent, delivered, failed and read rates per campaign across SMS, WhatsApp and email — all in one dashboard with export to Excel for management review.

AI-POWERED

Artificial Intelligence Features

First in Education ERP

Messaging is not just about sending — it's about sending the right message through the right channel to the right person at exactly the right moment. AI handles all of that automatically so your staff never has to think about communication logistics again.

AI Send-Time Optimiser

AI analyses each parent's historical message open times and response patterns to determine the optimal delivery window for every individual — ensuring fee reminders, notices and alerts are read promptly, not ignored in a notification pile.

91.2% OPEN RATE

Smart Channel Selector

AI automatically selects the best delivery channel — SMS, WhatsApp or email — for each recipient based on their past response history, device preference and message urgency, maximising delivery success without any manual configuration.

BEST CHANNEL AUTO

Intelligent Alert Triggers

AI monitors all module data streams — attendance, fees, exam results, LMS activity, library fines — and fires contextually relevant alerts automatically the moment a threshold is crossed, with zero manual rule setup needed after initial configuration.

ZERO MANUAL TRIGGERS

Response & Escalation Engine

When a critical alert — student absent, fee overdue 3+ days, exam failure — receives no parent response within a defined window, AI automatically escalates to the next contact and notifies the class teacher, ensuring no important communication falls through.

AUTO ESCALATION

LIVE MODULE INTEGRATIONS

Attendance Module Fee Management Exam Module Student Module All Modules

⸻ POWERED BY CLOUDEUNI AI ⸻ OPEN RATE 91.2% ⸻ DELIVERY 98.4% SUCCESS ⸻ FIRST IN EDUCATION ERP

Messaging and Alerts

Msg, Built In