Front Office Module | cloudeUNI School ERP

70%

Faster Check-in

40%

Higher Conversions

Real-Time

Visitor Tracking

Lead Scoring Engine

Key Features

What's Included in Front Office

📞

Visitor management

Complete Visitor management with intuitive tools, automated workflows and real-time data.

⚡

Enquiry tracking

Streamline Enquiry tracking with smart automation and seamless data sync across modules.

🌟

Complaint register

Handle Complaint register with built-in validation, compliance checks and audit trails.

📊

Call logs

Track Call logs with comprehensive reporting, dashboards and analytics.

💬

Follow-up reminders

Automate Follow-up reminders with intelligent alerts, reminders and notification systems.

📄

Reception reports

Generate instant reports for Reception reports in PDF and Excel for all stakeholders.

📶

Smart Appointment Scheduler

Pre-book parent & visitor slots with SMS/email confirmations. AI suggests optimal time slots based on staff availability patterns.

📋

Digital Visitor Badge

Auto-generate QR-coded visitor badges on check-in. Security gets real-time alerts for overstays or restricted zone access.

🔎

Lost & Found Register

Digital log of lost items with photo uploads and claim workflow. AI matches items to claimants using description similarity.

📩

Postal & Dispatch Log

Track inward/outward postal items with courier details and delivery confirmations linked directly to staff records.

🙋

Source Attribution

Know exactly which channel each enquiry came from — website, referral, walk-in or campaign. Feed directly into marketing ROI reports.

📊

Real-Time Dashboard

Live reception desk view showing visitor count, pending enquiries, scheduled appointments and complaint status — all in one screen.

        ✨ AI-POWERED
      

Artificial Intelligence Features

First in Education ERP

Front Office is not just a register — it's an AI-driven admissions and security engine. Every visitor, enquiry and complaint is intelligently tracked, scored and acted upon automatically.

🤖

AI Lead Scoring

Every admission enquiry gets an AI-generated lead score based on engagement level, source quality and profile match — so staff focus on the hottest prospects first.

✓ 94% ACCURACY

📲

Smart Follow-up Engine

AI analyses enquiry age, call history and response patterns to auto-schedule the next best follow-up — via SMS, WhatsApp or call — at the optimal time of day.

AUTO-SCHEDULED

🚫

Visitor Anomaly Alerts

AI detects unusual visitor patterns — overstay, unscheduled access attempts or high-frequency unknown visitors — and instantly alerts security and admin with context.

REAL-TIME ALERTS

📈

Conversion Funnel Analytics

AI maps every enquiry through the admission funnel — from walk-in to enrollment — and surfaces drop-off points so management can act before losing a prospect.

FUNNEL INSIGHTS

◆ LIVE MODULE INTEGRATIONS

👤 Student Module 💬 Messaging Module 📅 Timetable Module 🔒 Control Module 📊 MIS Reports

⸻ POWERED BY CLOUDEUNI AI ⸻ LEAD SCORING 94% ACCURACY ⸻ FOLLOW-UPS FULLY AUTOMATED ⸻ FIRST IN EDUCATION ERP

Front Office