MSG Panel Module

Overview

The MSG Panel serves as the central communication hub, facilitating seamless information flow between all stakeholders. It ensures timely, relevant, and trackable communication through multiple channels.

Key Features

Multi-Channel Messaging

SMS Services

Bulk SMS with template management, personalized messages with merge fields, multi-language support, delivery tracking and reports, DND compliance handling

Email Communication

Rich HTML email templates, attachment support, bounce handling, read receipts, unsubscribe management

Push Notifications

App-based instant notifications with deep linking

WhatsApp Integration

Official Business API for notifications

Communication Management

Audience Segmentation

Dynamic groups creation, rule-based filtering, saved segments, cross-segment messaging

Message Scheduling

Future-dated messages, recurring communications

Template Library

Pre-approved templates for common scenarios

Approval Workflow

Multi-level approval for sensitive communications

Automated Communications

Event-based Triggers

Birthday wishes, fee payment reminders, attendance alerts, result declarations, emergency notifications

Drip Campaigns

Admission nurturing, parent engagement series

System Notifications

Password resets, account updates, system maintenance

Integration Points

Seamless integration with other cloudeUNI modules:

All Modules - Trigger events

👨‍🎓 Student Module - Parent contacts

💳 Fee Module - Payment reminders

✅ Attendance Module - Absence alerts

Key Benefits

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Instant Communication

Reach thousands of stakeholders in seconds

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Message Analytics

Track delivery, opens, and engagement metrics

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Cost Effective

Bulk messaging reduces communication costs by 70%

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Targeted Messaging

Segmentation ensures relevant communication